Legal

We follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We do not disclose information you provide to third parties.

Currently, ZippMovement gathers online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes.

We collect information from you when you complete our feedback or contact form and additionally, when you purchase products from our online shop. We may use this information to advise you of changes to our website, or to let you know about our newest products. We may also record which products you are interested in or enquire after so as to improve our features and customer service on our website.

Postal addresses and telephone numbers are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site.

This website is owned and operated by ZippMovement Manchester, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to ZippMovement and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of ZippMovement. 

We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often.

Taxes and duties are calculated according to your destination and will be shown at checkout. UK VAT will be applied to orders shipped to United Kingdom, excluding Channel Islands. International orders are shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. If a shipment is refused, we will do what we can to nullify the customs charges and have the shipment returned to us. We cannot guarantee that customs charges can be voided for a refused shipment. In this case, we will deduct the amount from your refund.

We accept Visa, Master Card, American, Express, Maestro and Diners cards. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time customers, we only ship to the billing address.

By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct. When your order is accepted and processed by us, payment will be made in full. Payment is  debited from your card at time of order.

All transactions on this website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment.